Dimitrios V. Nikolaidis

Dimitrios V. Nikolaidis BA, M.Ed., Ph.D.

General Manager

Dimitrios V. Nikolaidis BA, M.Ed., Ph.D. is an administrative executive with studies is the United States. He has specialized in business administration of service organizations, while his research interests also focus on the same area (research into the factors influencing customer satisfaction and elements which determine service quality).

Dimitrios has had managerial positions in Greece and the US. For a number of years, he was the Head of the Business Administration and Economics Department in the International Faculty of the University of Sheffield, City College where he is still a senior lecturer. He is also visiting professor at the University of Tilburg, the Netherlands, and at SNSPA University in Bucharest Romania.

He has had articles published in Greek and international journals, while he has also been invited to many seminars and conferences, analyzing such subjects as business administration, quality management, communication strategies, innovation, product development and managing services.He has accumulated more than 2,000 hours in corporate trainingin the form of workshops.

Dimitrios has been General Manager at Embryolab since 2017.

He supports the administration, placing the person at the centre. He operates without having any hidden agenda and can be described as being understanding, rational, just and showing respect. He works cohesively and very much believes in the power of communication and of the team.

Dimitrios joined the Embryolab team for three simple reasons: for the vision and values of the clinic, its positive and capable people and the extraordinary dedication to quality and transparency.

His main purpose is to assure quality and progress in every aspect of the operation as well as in the development of people and the optimization of services.

Important Milestones

2017-present
Embryolab, General Manager.
2001-present
Senior Lecturer at the University of Sheffield International Faculty, City College
2016-present
Visiting professor at the University of Tilburg, the Netherlands
2016-2018
Marketing Club, member of the Board Association of Management and Marketing professionals of Greece.
2011-present
University of VUZF, Bulgaria, visiting professor University of SNSPA, Romania, visiting professor.
2010-2017:
The University of Sheffield International Faculty, City College Head of the Business Administration and Economics Department.
2006-2007
University of Macedonia, Part - time Lecturer Aristotle University of Thessaloniki, Part – time Lecturer.
2000-2009
Director of the DEMCO group of companies: - 2000-02: Administrative and Commercial Director at ARIS FC - 2002-03: Director of Marketing and Development in Northern Greece at ALPHA Digital - 2002-09: General Manager for Northern Greece at Media Group ALPHA
1995
Doctorate Degree, Temple University, Philadelphia, USA
1994-1996
Philadelphia Flames S.C., Philadelphia, USA, General Manager.
1992-1999
Greek-American Academy ‘Aristotelis’, Philadelphia, USA, Co-Founder and Director.

Publications - Congresses

Book Chapters

1. Communication, Public Relations and Corporate Social Responsibility in Principles of Management and Marketing, by Alexandris, K., (ISBN: 978-960-8183-84-1).

2. Promotional Licensing and Trademarks, in The Economic Impact of Sports, edited by Papanikos, G., (ISBN: 960-85411-7-4).

Refereed Journals

1. Nikolaidis, D., Chrysikou, S. and Alexandris, K. (2016). Testing the relationship between hotel service quality and hotel brand personality, International Journal of Hospitality and Event Management, 1 (4), pp. 355–369.

2. Patsiaouras, A., Papanikolaou, Z., Haritonidis, K., Nikolaidis, D., Keramidas, P. “The use of the person-centered approach for the reduction of the state – trait anxiety” Athletic Insight, 1, 2, 2009, ISSN 1536-0431.

3. Nikolaidis, D., Sargiotis, D., Papanikolaou, Z., Voutselas, V. “The development of a community relations program” Organization of Athletics, University of Peloponnesus.

4. Papanikolaou, Ζ., Nikolaidis, D., Patsiaouras, Α., Trihia, Ε. “Motivational Factors for Children” Admisnistration of Athletics, 2, 1: 39-42, 2004, University of Peloponnesus.

5. Nikolaidis, D., Soulas, D., Papanikolaou, Ζ.., Koliakou, Α. “Risk Management” Admisnistration of Athletics, 2, 1: 71-74, 2004, University of Peloponnesus.

6. Gissis, I., Nikolaidis, D., Papadopoulos, C. “OlympischeErziehung: Anwendungen und Neigungen in den griechischenSchulenmit den OlympischenSpielen des Jahres 2004 alsRichtschnur” Sportunterricht, 2, 53: 47-49, 2004.

7. Papanikolaou, Z., Nikolaidis, D., Patsiaouras, A., Alexopoulos, P. “The freshman experience: High stress – low grades” Athletic Insight, Vol. 4, Issue 5, 2003.

8. Nikolaidis, D., Avgerinou, V., Lazou, Α., Papanikolaou, Ζ. “Functions and Applications of Marketing in Professional Sports” Organization of Athletics, 1, 2: 148-151, 2003, University of Peloponnesus.

9. Nikolaidis, D., “Professional Sport: Organizational Structures and Administration” Economy and Sports, 1, (1), p. 28-31, 2001, Sport Economists of Greece, Athens.

10. Nikolaidis, D., "Sponsorship: The link of corporate with sport world " Sports and Society, 19, p. 96-100, 1998, University of Thrace.

11. 11. Nikolaidis, D., "Sport Management: Professional Preparation and Perspectives” Scientific Marketing 52, p. 56-59, 1993, Athens.

12. Nikolaidis, D., "Introduction in the Science of Sport Management" Sports and Society, 3, p. 50, 1991,University of Thrace.

13. Nikolaidis, D., Papanikolaou, Z., Antoniadou, S., Gissis I., “Professional sport: community relations and the case of a professional soccer club”, 5th World Congress of Science and Football, April 11-15, 2003, Lisbon, Portugal.

14. Nikolaidis, D., Papanikolaou, Z., Gissis I., Antoniadou, S. “Setting the dimensions and the functions of a sport marketing department in Greek soccer teams”, 5th World Congress of Science and Football, April 11-15, 2003, Lisbon, Portugal .

Refereed Conference Papers

1. DayaMilcheva, D., Nikolaidis, D. (2013). Improving Internal Service Quality Perceptions in Business to Business. Strategica International Academic Conference, 27-28 June, 2013, Bucharest, Romania.

2. Mkrtchyan, I., Nikolaidis, D (2013). The Importance of Public Relations Education in Agriculture: Perception of the academics and the students – The Case of Armenia. Strategica International Academic Conference, 27-28 June, 2013, Bucharest, Romania.

3. Nikolaidis, D., Lazou, Α., Papanikolaou, Ζ., Gissis, Ι. (2003). Sports and Risk: Aristotle’s University of Thessaloniki. 6th Scientific Symposium, 6-7 December 2003, Serres, Greece.

4. Nikolaidis, D., Antoniadou, S., Koliakou, Α., Athanailidis, Ι., “The Necessity of Developing a Risk Management Plan in Sporting Events”, 11ο International Conference of Physical Education and Athletics, 16-18 May 2003, Komotini, Greece.

5. Antoniadou, S., Nikolaidis, D., “Sponsorship: Objectives and motives affecting sponsorship selection by Greek corporate sponsors”, 2nd International Conference of Panhellenic Association of Sport Economists and Managers, February 26 2002, School of Economics, Athens, Greece.

6. Nikolaidis, D., “Promotional licensing and trademarks”, 1st International Conference of Panhellenic Association of Sport Economists and Managers, February 19-20 2001, School of Economics, Athens, Greece.

Non-Refereed Abstracts, Reports & other Publications

1. Trends in Education, pp. 80-81, The Bridge, School Magazine, Spring 2013, Bucharest, Romania

2. Speaking Metaphorically: An Alternative Way to Increase Students’ Engagement, 6th Annual Teaching and Learning Conference, University of Sheffield, 9 January 2012

Indicative Speeches and Presentations at conferences and seminars

1. Creating a New Product as a Development Strategy (workshop), November 2017, Marketing Club of Thessaloniki.

2. Entrepreneurship and Innovation: Developing new behaviors in elementary school pupils, May 20, 2015, Experimental School Thessaloniki.

3. Education Innovation and Entrepreneurship, “Connecting Education with Entrepreneurship, ”Thessaloniki Conference 2015, Organized by the Hellenic – American Chamber of Commerce., 27 April, 2015

4. Developing New Products as a Growth Strategy, 9 May 2013, American University of Tirana, Albania.

5. The Hotel and Hospitality Industry: A need for a new direction; a need for a new philosophy, 21 March, 2013, 3rd Hotel and Hospitality Management Conference, Thessaloniki, GR.

6. Developing Effective Employee Communication for Corporate Success, 2 March 2012, American University of Tirana, Albania.

7. Development of Effective Communication Strategies, 19 May 2011, Business Seminar Series, CITY College, Thessaloniki

8. Developing a Competitive Advantage through Service Optimization, 17 March 2011, Business Seminar Series, CITY College, Thessaloniki

9. Developing a Competitive Advantage through Services Optimization, 12 March, 2011, Hotel & Hospitality Management Conference, Thessaloniki

10. Redefining the Communication Strategy: Critical Factors for the Development of an Advertising Campaign, 2 December 2010, Marketing Club of Technological Educational Institute of Thessaloniki

11. Redefining the Communication Strategy: Critical Factors for the Development of an Advertising Campaign, 4 November 2010, Business Seminar Series, CITY College, Thessaloniki

12. Communicating your Product/Service Effectively, 22 October 2010, Rogner Hotel, Tirana, Albania

13. Communicating your Product/Service Effectively, 16 September 2010, Business Park, Sofia, Bulgaria

14. Organizing and Managing our Sales Force, 12 May 2010, CITY College, Thessaloniki

15. The Successful Advertising Campaign, 28 November 2010, Money Show, Hyatt Regency Thessaloniki

16. Workshop on Advertising campaign planning (12 November 2010), CITY College, Thessaloniki

17. Administration of Media, 1 December, 2008, Aristotle’s University, Thessaloniki

18. The Effective Marketing Plan, 9 April, 2008, City College

19. Creating the Advertising Brief, March 21, 2008, City College

20. Sponsorship in Cultural and sporting events, 16 April 2007, OEEK, Thessaloniki

21. Shaping the Successful Company Today, 9 December, 2006, Money Show, Thessaloniki

22. The Future of Radio in the Era of Digitization, 10 November, 2006, Thessaloniki

23. Skills for Professional Success, 9 April, 2005, CITY College

24. 2004 Dimensions of Marketing, 15 May, 2004, Hellenic Institute of Marketing, Thessaloniki

25. Management of Service Organizations, 17 February, 2004), Hellenic Institute of Marketing Thessaloniki

26. Analysis of Organizational and Managerial Structures iin US and Europe, 17 May 2003, University of Aristotle, Thessaloniki

27. Management: Academic Preparation & Perspectives, April 3 2003, University of Macedonia

28. Sponsorship of cultural organization, 5 October, 2002, ΕΕΔΑ, Thessaloniki

29. Television and Media in corporate world, 26 March 2002, Panteion University, Athens

30. Promotional Licensing and Trademarks, 20 March 2001, Panteion University, Athens

31. Family – Communication – Prevention, In Safety and Drugs, seminar. Hellenic-American Academy, 8 March 8 1998, Upper Darby, PA, USA

Participation in European Programs

STARTIFY7 (2016)

PROACTIVE CHANGE, as an internal assessor for the Italian Chamber of Commerce in Sofia, Bulgaria (2015)

TRAINING Seminars - Workshops

MARKETING CLUB, November 2017
Designing products that customers want

DOMISIMA June 2015
Training seminar – Effective Communication From Theory to Practice
Ensuring Customer Satisfaction through Service Excellence

Association of Greek Tourism Enterprises INSETE: Development of training manuals in:
Complain Management and Service Recovery
Customer Satisfaction through Service Quality

SNSPA University, Bucharest, Romania (May 26, 2013)
Customer Satisfaction and Service Quality in the Hotel and Hospitality Industry

FiBank, Tirana, Albania (May 9, 2013) From Customer Satisfaction to Customer Loyalty: From theory to practice

EAGLE Mobile, Tirana, Albania (May 9, 2013)
From Customer Satisfaction to Customer Loyalty: From theory to practice

UAT University, Tirana, Albania (May 9, 2013)
Developing New Products as a Growth Strategy

COCA COLA, Albania, Tirana (May 2012)
Internal Communication as a Key for Success

MTEL, Sofia Bulgaria (May 2011)
Enhancing Internal Communication
Developing Services as a Competitive Advantage
The Basics of Marketing Communications

GLOBAL GREECE, Athens and Thessaloniki (November 2010)
Developing your services as a competitive advantage
Service development: a new approach in ensuring growth

Non-Refereed Abstracts, Reports & other Publications

Foundation and direction of the Community Relations Department of ARIS FC. More than ten (10) community relations events were organized and executed during the year

Organization of cultural, social, and athletic events, Philadelphia, USA

Consulting with parents and students for academic improvement and personal development

Planning and organizing of fund raising activities to support academic and athletic programs, PA, USA

Board Member of the Hellenic Federation in Philadelphia, USA

Promotion of Hellenic heritage and culture in US organizations

Teaching of Greek Language, tradition, history to more than 1000 children, Philadelphia, US

Volunteer in non-profit organizations, youth clubs, and athletic academies, PA, USA

Organization of 2 seminars educating parents and kids about drugs
“Safety and Drugs I”, Upper Darby, PA, USA, March 8, 1998.
“Safety and Drugs II”, Upper Darby, PA, USA, March 2-3, 1999

Vasso Petridou